Lyft’s belated Pet Mode matches drivers to these touring with their furry associates

Monday is Nationwide Canine Day, and Lyft seized the chance to atone for a characteristic equal to 1 Uber has had for about 5 years. When heading someplace with a furry companion, Lyft’s new Pet Mode enables you to designate that you simply’ll deliver them alongside, guaranteeing you’ll get a driver to accommodate your canine or cat.

Like Uber Pet, Lyft’s Pet Mode provides a surcharge — on this case, $4 plus tax. The corporate says the payment goes on to the motive force.

The brand new Pet Mode may’ve come in useful a yr in the past throughout the saga of Tux the Cat, who was being taken to the vet by her proprietor Palash Pandey. A Lyft driver in Austin, TX, was accused of dashing off with Tux (inside a provider) nonetheless within the automotive’s backseat, ignoring Pandey’s pleas as he banged on the window. The motive force responded to Pandey’s in-app messages, claiming to not have the feline.

Days handed as Pandey made determined calls to the Austin Police Division and viral postings on Reddit and X (Twitter). Ultimately, media shops picked up the story, and Lyft’s PR staff went into disaster mode. CEO David Risher even obtained involved.

Tux was lastly positioned below a stairwell a couple of mile from the drop-off level. It was a momentarily viral fiasco with a feel-good ending, however a characteristic that ensured passengers obtained matched with pet-friendly drivers would have probably prevented it. “[The driver] instructed me that if he’d recognized I’d had a cat, he wouldn’t have picked me up,” The Washington Publish reported Pandey as saying. “He stated he was allergic to cats and would have canceled the journey. My drop-off location was a pet hospital, and I used to be holding a pet provider, so it’s exhausting to determine that one out.”